Freed.ai – Scaling AI Operations with RapidDev’s Expertise

Freed.ai is a large and trusted player in the healthcare technology space.

SaaS

About Urfuture

Here are some points that show its size and credibility:

  • 20K+ clinicians already use Freed, which signals widespread adoption across the medical community.
  • 1,000+ health organizations trust Freed, showing it’s not just individual practitioners but entire organizations relying on their solution.
  • 2+ hours saved every day per clinician highlights the tangible, measurable value that scales massively when multiplied across thousands of users.
  • The company emphasizes HIPAA compliance and SOC 2 certification, which is a strong indicator of maturity and trustworthiness in handling sensitive medical data.

Today, Freed.ai operates on a platform built for scalability, security, and user adoption — positioning them to expand confidently into enterprise markets.

Freed.ai set out to revolutionize how businesses use AI-driven automation. Their platform promised smarter workflows, fewer errors, and higher productivity. But as demand grew, cracks began to show:

  • The platform struggled to scale with new customers, slowing adoption.
  • AI tools didn’t integrate seamlessly with client systems, creating friction.
  • Enterprise clients demanded higher security and compliance, but Freed.ai’s systems weren’t ready.
  • The user experience felt clunky, making it harder to onboard and retain clients.

For a company pushing the boundaries of automation, these challenges risked undermining growth. Freed.ai needed a partner to help them scale — quickly and securely.

Challenges

Urfuture’s vision was clear: create a job search platform that didn’t just list jobs but guided candidates toward career paths aligned with their skills and aspirations.

However, after partnering with another agency, Urfuture was left with a platform that was far from launch-ready:

  • Slow load times — media-heavy pages dragged, frustrating users.
  • Missing core features — job matching and personalized recommendations didn’t work.
  • Critical bugs — issues appeared on both candidate and provider sides.
  • Tight timeline — the launch deadline was looming, and confidence was fading.

Urfuture needed more than a quick patch. They needed a rebuild — fast, reliable, and ready to scale.

Solutions

RapidDev partnered with Freed.ai to rebuild the foundation for growth. The team applied an agile, sprint-driven approach, balancing speed with precision.

Key initiatives included:

  • Scalable Cloud Architecture — designed infrastructure that could handle 200% more traffic without compromising performance.
  • Seamless AI Integration — modular APIs enabled smooth deployment of Freed.ai’s AI tools into client workflows.
  • Customizable Dashboards — real-time tracking and performance monitoring for full transparency.
  • Enterprise-Grade Security & Compliance — end-to-end encryption and adherence to GDPR and other global standards.
  • User-Centric Interface — redesigned the UI for intuitive navigation and better engagement.

Behind the scenes, RapidDev’s AI specialists worked directly with Freed.ai’s data team to tackle complex integrations, while QA engineers ran rigorous testing to guarantee both performance and security.

Results

The impact of RapidDev’s work was both immediate and measurable:

  • 200% increase in platform traffic — with zero performance degradation.
  • 30% faster AI integration — enabling clients to see value quicker.
  • 40% increase in user engagement — driven by the intuitive new interface.
  • Full compliance achievedsuccessful audits meeting GDPR and enterprise security standards.

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Freed.ai – Scaling AI Operations with RapidDev’s Expertise

Freed.ai is a large and trusted player in the healthcare technology space.

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