FlutterFlow and Olark integration: Step-by-Step Guide 2024

Step-by-Step Guide on Integrating FlutterFlow with Olark

Integrating FlutterFlow, a visual application builder for creating cross-platform apps, with Olark, a live chat service, can enhance customer engagement by allowing real-time communication within your app. Follow the detailed steps below to set up integration between FlutterFlow and Olark.

Step 1: Prerequisites

• FlutterFlow Account: Ensure you have an active FlutterFlow account and a project you want to integrate.
• Olark Account: Ensure you have an Olark account with the chat widget configured.

Step 2: Retrieve Olark Widget Code

• Log into Olark:

• Open a web browser and navigate to olark.com.

• Log in with your account credentials.

• Access the Widget Installation:

• Navigate to your Olark Dashboard.

• Locate the section for 'Install Code' or 'Chatbox Settings' depending on your dashboard layout.

• Copy the Olark JavaScript snippet provided which is often in the form:

\`\`\`javascript
<script data-cfasync="false" type='text/javascript'>
//<![CDATA[
    window.olark||(function(c){var f=window,d=document,s="script",t="olark",
    ...
    })(document,window,"olark");
//]]></script>
\`\`\`

Step 3: Add the Olark Code to FlutterFlow

• Open Your FlutterFlow Project:

• Navigate to flutterflow.io and log in to access your project dashboard.

• Open the specific project to which you wish to add the Olark integration.

• Navigate to Settings:

• In your FlutterFlow project, go to the Settings on the left panel.

• Click on Custom Code.

• Add Custom Code:
• Locate the section for adding custom JavaScript/HTML typically under the header or body tag section.
• Paste the Olark JavaScript snippet copied in Step 2 into the appropriate section.
• Ensure that changes are saved by clicking on the save button or following any save prompts.

Step 4: Deploy and Test

• Deploy Your Application:

• Review your FlutterFlow project settings to ensure everything else is configured correctly.

• Deploy your application to the desired platform whether it be Web, iOS, or Android.

• Testing the Integration:

• Open the deployed application in a web browser or on a mobile device.

• Ensure the Olark chat widget appears as intended.

• Test the chat functionality to confirm real-time messaging is working and messages get delivered as expected.

Step 5: Troubleshoot if Necessary

• Verify Code Placement:

• Ensure JavaScript code from Olark is placed correctly within your FlutterFlow custom code sections.

• Revisit Olark settings to ensure chat is enabled.

• Check Console for Errors:

• Use the browser developer tools to spot any errors in console or network panel that might suggest faulty integration.

• Consult Documentation:
• Visit both FlutterFlow's and Olark's help documentation for additional troubleshooting or support.

Additional Considerations

• Customization:

• Customize Olark settings in the Olark dashboard to suit your app theme and user experience.

• Monitoring:

• Regularly monitor the chat feature post-integration for any bugs or user issues and address them promptly.

By following these steps, you can successfully integrate Olark chat service into your FlutterFlow-powered application, enabling enhanced user interaction and real-time customer service support. Adjust and tweak settings within both platforms as needed to ensure a seamless user experience.