/retool-integration

Sinch and Retool: Complete Integration Guide 2024

Learn how to integrate Retool with Sinch API for seamless communication, including SMS. Follow step-by-step instructions to configure and deploy your app effectively.

Matt Graham, CEO of Rapid Developers

Book a call with an Expert

Starting a new venture? Need to upgrade your web or mobile app? RapidDev builds Retool apps with your growth in mind.

Book a free No-Code consultation

How to integrate Retool with Sinch?

 

Integrating Retool with Sinch

 

Integrating Retool with Sinch involves a combination of API calls and custom configurations to enable seamless communication capabilities within your Retool applications. Below is a comprehensive guide to help you integrate these two platforms effectively.

 

Prerequisites

 

  • Create a Retool account and a project where you intend to integrate Sinch services.
  • Set up a Sinch account and ensure you have access to your Sinch API credentials.
  • Basic understanding of REST APIs and JSON data formats for API communication.

 

Setting Up Sinch API Access

 

  • Log in to your Sinch account and navigate to the dashboard.
  • Click on Create a new app to generate your new application credentials (API Key and API Secret).
  • Document these credentials as they will be necessary for connecting Sinch with Retool.
  • Ensure SMS and Calling Services are enabled on your app if required.

 

Configuring Retool API Resource

 

  • Open your Retool project and navigate to the Resources section.
  • Click on Create a New Resource and select REST API as the type.
  • Name your resource (e.g., SinchAPI) and set the base URL to the Sinch API endpoint (e.g., for SMS: https://api.sinch.com/x.y).
  • In the authentication section, select Basic Auth and input your Sinch API Key as the username and API Secret as the password.
  • Test the connection to confirm that Retool can successfully communicate with Sinch.

 

Designing UI Components in Retool

 

  • Go to your Retool app editor and drag relevant UI components like text boxes, buttons, and labels onto your canvas.
  • For sending a message, place a text input for the phone number and another for the message body.
  • Include a button that, when clicked, will trigger the API call to Sinch.

 

Creating API Queries in Retool

 

  • In the Queries tab, click on Create a Query and select the SinchAPI resource.
  • Set up the query type, for example, POST for sending messages.
  • Define the endpoint, such as /sms, and configure the headers—use Content-Type: application/json.
  • In the body section, structure your JSON data. Use Template Tags to inject input values from the UI components; e.g., {"to": {{phoneNumberInput.value}}, "message": {{messageBodyInput.value}}}.

 

Linking UI Actions with API Calls

 

  • Go back to the UI editor and select the button which will send the message.
  • In the Inspector panel, choose the OnClick event handler.
  • Assign it to run the query you configured for the Sinch API.
  • Ensure error handling and success notifications are configured, providing feedback to the user when a message is sent successfully or fails.

 

Testing and Verification

 

  • Test your Retool app by inputting a valid phone number and message, then clicking the send button.
  • Monitor the delivery and reception of the message to ensure the integration works as expected.
  • Check the Retool logs for additional information on API request status and responses.

 

Deploying Your Integrated Application

 

  • Once testing is complete, proceed to deploy your Retool app.
  • Ensure that all users have the correct permissions within Retool to access and use the Sinch API functionalities.
  • Verify integration functionality across different devices and user environments.

 

By following these steps, you can successfully integrate Sinch into your Retool application to enable communication features such as messaging. Be sure to respect usage limits and pricing plans to manage costs effectively while using Sinch services.

Want to explore opportunities to work with us?

Connect with our team to unlock the full potential of no-code solutions with a no-commitment consultation!

Book a Free Consultation

Client trust and success are our top priorities

When it comes to serving you, we sweat the little things. That’s why our work makes a big impact.

Rapid Dev was an exceptional project management organization and the best development collaborators I've had the pleasure of working with. They do complex work on extremely fast timelines and effectively manage the testing and pre-launch process to deliver the best possible product. I'm extremely impressed with their execution ability.

CPO, Praction - Arkady Sokolov

May 2, 2023

Working with Matt was comparable to having another co-founder on the team, but without the commitment or cost. He has a strategic mindset and willing to change the scope of the project in real time based on the needs of the client. A true strategic thought partner!

Co-Founder, Arc - Donald Muir

Dec 27, 2022

Rapid Dev are 10/10, excellent communicators - the best I've ever encountered in the tech dev space. They always go the extra mile, they genuinely care, they respond quickly, they're flexible, adaptable and their enthusiasm is amazing.

Co-CEO, Grantify - Mat Westergreen-Thorne

Oct 15, 2022

Rapid Dev is an excellent developer for no-code and low-code solutions.
We’ve had great success since launching the platform in November 2023. In a few months, we’ve gained over 1,000 new active users. We’ve also secured several dozen bookings on the platform and seen about 70% new user month-over-month growth since the launch.

Co-Founder, Church Real Estate Marketplace - Emmanuel Brown

May 1, 2024 

Matt’s dedication to executing our vision and his commitment to the project deadline were impressive. 
This was such a specific project, and Matt really delivered. We worked with a really fast turnaround, and he always delivered. The site was a perfect prop for us!

Production Manager, Media Production Company - Samantha Fekete

Sep 23, 2022