/flutterflow-integrations

FlutterFlow and FullStory integration: Step-by-Step Guide 2024

Learn how to integrate FlutterFlow with FullStory in this detailed, step-by-step guide. Optimize your app's performance seamlessly with easy-to-follow instructions!

What is FullStory?

FullStory is a digital experience platform that helps businesses improve their online user experience. This tool provides analytical insights into how customers interact with a business's website or app by recording and replaying user sessions. FullStory's capabilities include click mapping, session replay, and funnels analysis. It allows developers to assess and resolve performance issues, and marketers to optimize conversion rates by understanding user behavior better. Therefore, FullStory is a crucial tool for improving digital customer experiences.

Matt Graham, CEO of Rapid Developers

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How to integrate FlutterFlow with FullStory?

 

Step-by-Step Guide on Integrating FlutterFlow with FullStory

 

Step 1: Set Up a FullStory Account

 
  • Register an Account
  • Visit the FullStory website at fullstory.com and sign up for an account if you don't already have one.
  • Obtain API Key
  • After creating an account, navigate to the settings or API section to retrieve your FullStory API key. This key will be used to authenticate and configure FullStory within your FlutterFlow project.
 

Step 2: Prepare Your FlutterFlow Project

 
  • Open FlutterFlow
  • Launch FlutterFlow by navigating to flutterflow.io and login to your account.
  • Select Your Project
  • Open the project you wish to integrate with FullStory or create a new project if you haven't already.
 

Step 3: Add Flutter FullStory Plugin

 
  • Open Pubspec.yaml
  • In your FlutterFlow project, navigate to the `pubspec.yaml` file. This file manages dependencies for your Flutter project.
  • Add FullStory Dependency
  • Add the following entry under the `dependencies` section to include the FullStory plugin.
          yaml
          dependencies:
            fullstory\_flutter: ^1.0.0
          
        
  • Save the changes to your `pubspec.yaml` file. This will ensure that the necessary FullStory package is included in your project.
 

Step 4: Import FullStory in Your FlutterFlow Project

 
  • Edit Main Dart File
  • Open your `main.dart` file within your FlutterFlow project.
  • Import FullStory Package
  • Include the FullStory package at the top of your `main.dart` file:
          dart
          import 'package:fullstory_flutter/fullstory_flutter.dart';
          
        
 

Step 5: Initialize FullStory in Your Application

 
  • Initialization Code
  • Within the `main.dart` file, locate the initialization section of your app, typically inside the `main()` function or within the `initState()` method of a widget.
  • Initialize FullStory using your API key:
          dart
          void main() {
            runApp(MyApp());
            FullStory.init('YOUR_FULLSTORY_API\_KEY');
          }
          
        
  • Replace `'YOUR_FULLSTORY_API_KEY'` with the API key you obtained from FullStory.
 

Step 6: Validate Integration

 
  • Run Your App
  • Start your FlutterFlow project to ensure everything compiles correctly.
  • Check FullStory Dashboard
  • Perform actions within your application and then check the FullStory dashboard to verify if the sessions and events are being correctly captured.
 

Step 7: Customize FullStory Usage and Event Tracking

 
  • Advanced Configuration
  • Customize how FullStory captures data by configuring custom events and metadata within your Flutter app.
  • Example to log a custom event:
          dart
          FullStory.event('CustomEventName', { 'key1': 'value1', 'key2': 'value2' });
          
        
  • Additional configurations such as masking sensitive data, setting user identifiers, etc., are available in the FullStory documentation.
 

Conclusion

 

By following these steps, you should now have FullStory successfully integrated into your FlutterFlow application. This integration will enable detailed session replay and analytics to help you understand user interactions and improve your app's user experience. For advanced configurations and troubleshooting, refer to the FullStory and FlutterFlow documentation.

FlutterFlow and FullStory integration usecase

Scenario:
A SaaS company wants to improve its user onboarding experience and monitor user interactions within their newly launched mobile app for actionable insights. They use FlutterFlow to design the app interface and integrate FullStory to gain real-time visibility into user behavior and identify potential bottlenecks in the onboarding process.

Solution: Integrating FlutterFlow with FullStory

User Onboarding Design:

  • The SaaS company uses FlutterFlow to create an intuitive and visually appealing onboarding sequence in their mobile app.
  • This sequence includes multiple steps, such as user registration, feature tours, and initial setup, to ensure new users understand the core functionalities of the app.

Setting Up the Integration:

  • The company integrates FullStory with their FlutterFlow project by including the FullStory SDK in the app configuration.
  • They configure FullStory to automatically capture user interactions, including screen views, taps, and gestures, across the onboarding sequence.

Data Capture Workflow:

  • As users interact with the onboarding sequence created in FlutterFlow, FullStory captures all user sessions, providing detailed playback of their interactions.
  • FullStory automatically logs user actions, such as filling out forms, swiping through tutorials, or experiencing errors, without requiring additional development effort.

User Behavior Analysis in FullStory:

  • The product team uses FullStory’s session replay feature to watch real-time user sessions, allowing them to understand how users navigate the onboarding process.
  • FullStory’s heatmaps and funnel analysis help the team identify where users drop off or encounter difficulties.

Improvement and Iteration:

  • Based on the insights gathered from FullStory, the SaaS company identifies specific steps in the onboarding process that require optimization.
  • They make iterative improvements using FlutterFlow to streamline the user flow, clarify instructions, or enhance UI elements leading to a more seamless onboarding experience.

Monitoring and Continuous Feedback:

  • The integration allows continuous monitoring of user interactions, enabling the product team to gather feedback and ensure that the changes positively impact the onboarding experience.
  • FullStory’s alerts and dashboards provide ongoing visibility into user behavior, ensuring the app evolves in alignment with user needs.

Benefits:

  • Enhanced User Experience: Real-time insights from FullStory help in creating a more intuitive and engaging onboarding experience.
  • Quick Iterations: Easy-to-use tools in FlutterFlow make it simple to implement and test changes based on the data collected.
  • User-Centered Design: Continuous feedback loops allow the team to stay focused on user needs and preferences, driving higher engagement and satisfaction.
  • Data-Driven Decisions: The integration provides actionable data to prioritize improvements, reducing guesswork and increasing the effectiveness of the onboarding process.

Conclusion:
By integrating FlutterFlow with FullStory, the SaaS company can effectively monitor and optimize the user onboarding experience, resulting in higher user satisfaction and improved retention rates. This seamless integration provides valuable insights that drive user-centered development, ensuring the app meets user expectations and business goals.

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