We build CRMs
people love. Rapidly.

Get a custom CRM that works exactly the way you need it in just 8 weeks

Why you need a custom CRM?

Better workflow
optimization

Your business and its internal processes are unique so a standard, off-the-shelf package is not good enough. A custom CRM is the best way to optimize your workflows and save time for your team because it is tailored according to your business needs

Lack of hidden fees

With standard CRM subscriptions, you are limited with the time or number of users you can add to the system, and you will be charged for every alteration. With a custom CRM, you only pay once and can scale without further costs!

Own don’t rent

Invest in an asset that you own and will appreciate in value as you grow. Subscription fees are wasted money, you are paying rent on software, with no long-term value.

Data Security

Use enterprise-grade compliance software to ensure protection from leaks. Store customer data and your user base securely in the cloud.

Integrations

Easily connect with thousands of third-party services, plugins, and apps, including Google Docs, Airtable, Salesforce, and more

Why us?

$0
per new
CRM user
8 weeks
Avg development
term
$10,000
Avg price for Custom
CRM development
5.0 out of 5
Avg grade based
on reviews

Featured Case Studies

Enterprise
solar company
Global wine
auctioning company
Testimonials

Don't take our word for it, take theirs!

We work with companies leading innovation in their industries.

"We were about to sign a 9 month contract with a well known international development firm.  Rapid Dev had us live in under 3 months"

Yishi Zuo
Managing Partner

“Rapid Dev has been instrumental to our 6x growth over the past 8 months. They've automated an enormous portion of our marketing and sales work, along with building dashboards to help us gain real time insights that lead to better decisions and faster lead trajectory.”

Matt Handy
VP of Marketing

"When the pandemic hit, we had to move at speeds unheard of in the development world to get our solution live. Thanks to Rapid Dev we were able to launch a life line to our customers within weeks rather than months.”

Jon Glatfelter
Director of Digital Marketing

“I was in desperate need of workflow automation, form improvements, and SEO. Rapid Dev looked over my entire process flow and made great suggestions for how to improve my systems, save time/money, and generate more leads. It was well organized, thorough, cost effective and completed to a high standard."

Erik Ferjentsik
CEO
Testimonials

Don't take our word for it, take theirs!

We work with companies leading innovation in their industries.

Jane Cooper
-Marketing Coordinator

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Savannah Nguyen
-CEO

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FAQ

Have any questions?

How long does it usually take to get custom CRM done?
A typical set-up takes 8 weeks, which includes full customization. If the customizations are very complex, it can take up to 15 weeks but this is rare.
How customizable is the software?
The designs can be customized down to the pixel. We can also include a range of complex features. We have not encountered anything that we haven’t been able to implement yet.
How easy is it to integrate with other systems I already use?
Every CRM we build has a completely open API. This allows us to integrate with any web-based application you are using.
What limitations are there to using the software?
We typically don’t store HIPAA-compliant data. Whilst it is possible, we typically advise a different product for building CRMs like this.
What are the ongoing costs of the software?
Once it is built, there is only a $129/month fee regardless of how many users you have on the platform!
What additional fees do we need to budget for? What if you need to add more users or want more features?
Once it is built, there is only a $129/month fee regardless of how many users you have on the platform! If you have new features built into the system, we will scope the work and provide a custom quote for the work.
What type of security features does the CRM system have to protect my data?
Our CRMs run on AWS servers, therefore all security standards built into AWS are provided.
If I need help, what type of customer
service is offered?
We provide support from 8 AM - 8 PM EST Monday through Friday
Let’s calculate your costs
Global wine auctioning company
“How a custom CRM replacing a ‘standard’ CRM platform made a sales team more effective”
The problem

Our client had a complex set of requirements that no standard CRM solution was able to fulfil. They had tried multiple ‘off-the-shelf’ platforms and failed to find one that fitted their needs and had wasted a lot of time and money. 

They needed a platform that could work across multiple departments, requiring six different employee permission types and working within complex internal processes. They need a solution that could be flexible to their current bespoke needs but also work for them going forward as they continued to evolve.

The solution

Working with the client, we mapped out all the internal business logic and approval processes. This information was used to build a custom CRM that gave permissions for multiple users - sales reps; managers; VPs; legal and logistics.The custom build included a capability for each user type to only see specified information and the ability to make agreed actions in the platform.

The results

The client now has a fully customized CRM that is tailored to their business and is now enabling the different departments to coordinate far more effectively, improving performance and maintaining security.

They have managed to reduce wasted calls by 15%, whilst re-activating 24% of the database due to better, coordinated updates across teams.

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Enterprise solar company
“We saved thousands within 12 months and improved sales performance”
The problem

The company had a massive sales team across the entire South-West of the US, where each sales rep needed a login on the CRM platform. Their incumbent provider charged per seat, so the cost was extremely high and continually growing as the company grew.

Their backend database was an ERP system on Oracle and the CRM was not integrating fully with it their requirements for reporting were quite advanced and not being achieved. As a result, teams were wasting a lot of time having to create reporting outside of the platform.

The solution

We built a custom CRM platform that was specifically designed to work directly with the Oracle ERP and provide a login for every single sales rep and to grow as more salespeople came on board.

With so many sales reps in the field, the platform was optimized to work on mobile, mitigating areas with poor internet connections. We also ensured an extensive training program so that the entire sales staff was able to maximize the use of the platform.

The results

The sales team was able to use the CRM without any restrictions, regardless of their location. The business is no longer incurring monthly costs for its CRM and does not incur hidden costs when new people join. All of this has meant they have confidence and control of their forward budget.

Over the first 12 months, they have saved 6000 on the cost of their CRM, whilst increasing updates to the CRM by 16%.

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